How to Find Your FedEx Production Meter Number for Shopify Integration in 2025?
May 17, 2025
(What You Need to Know About the Transition to FedEx REST APIs)
If you’re trying to set up FedEx shipping on Shopify and are stuck looking for the Production Meter Number, here’s the reality in 2025: new users can’t get one anymore — and there’s a reason.
The Old Way Is Being Retired
FedEx is retiring its SOAP-based Web Services API, which previously required:
Production Meter Number
Production Key
Password
These credentials are no longer being issued. Instead, FedEx is moving entirely to its RESTful API, which uses:
API Key
Secret Key
As of August 31, 2024, Web Services for Tracking, Address Validation, and Postal Code Validation will be deprecated and unsupported.
Why Shopify FedEx Setup Fails for New Users
According to Shopify support, FedEx is currently undergoing system maintenance and transitioning to its REST APIs. This affects new account integrations. Shopify’s shipping team has confirmed that they cannot complete FedEx registration for new users until this migration is complete.
For now:
Existing FedEx users will be migrated automatically — no action needed.
New FedEx users cannot integrate via Shopify until the REST API is supported natively.
What Should You Do?
Already integrated FedEx? You’re safe for now — the transition will be handled in the background.
New to FedEx on Shopify? You’ll need to wait. Shopify and FedEx are working on a roadmap to support the new API.
Need a workaround? Use third-party apps like ShipStation, Easyship, or ShipperHQ, which may support FedEx REST APIs.
Summary
You can’t get a FedEx Production Meter Number anymore if you’re a new user — and Shopify doesn’t yet support FedEx’s new REST APIs. But both platforms are working on it.
A fix is coming.
Until then, you’ll need patience — or a temporary third-party workaround.
(What You Need to Know About the Transition to FedEx REST APIs)
If you’re trying to set up FedEx shipping on Shopify and are stuck looking for the Production Meter Number, here’s the reality in 2025: new users can’t get one anymore — and there’s a reason.
The Old Way Is Being Retired
FedEx is retiring its SOAP-based Web Services API, which previously required:
Production Meter Number
Production Key
Password
These credentials are no longer being issued. Instead, FedEx is moving entirely to its RESTful API, which uses:
API Key
Secret Key
As of August 31, 2024, Web Services for Tracking, Address Validation, and Postal Code Validation will be deprecated and unsupported.
Why Shopify FedEx Setup Fails for New Users
According to Shopify support, FedEx is currently undergoing system maintenance and transitioning to its REST APIs. This affects new account integrations. Shopify’s shipping team has confirmed that they cannot complete FedEx registration for new users until this migration is complete.
For now:
Existing FedEx users will be migrated automatically — no action needed.
New FedEx users cannot integrate via Shopify until the REST API is supported natively.
What Should You Do?
Already integrated FedEx? You’re safe for now — the transition will be handled in the background.
New to FedEx on Shopify? You’ll need to wait. Shopify and FedEx are working on a roadmap to support the new API.
Need a workaround? Use third-party apps like ShipStation, Easyship, or ShipperHQ, which may support FedEx REST APIs.
Summary
You can’t get a FedEx Production Meter Number anymore if you’re a new user — and Shopify doesn’t yet support FedEx’s new REST APIs. But both platforms are working on it.
A fix is coming.
Until then, you’ll need patience — or a temporary third-party workaround.